Skill Building

LSS team members provide skill-building as a subcontractor of a certified county, tribe, or managed care organization, and in alignment with an individual’s service plan. We work collaboratively with other providers and referents to provide services that help people live healthier, more productive lives. People experience a variety of symptoms, needs, or diagnosis can benefit from the skill-building services noted.

Skill Building

Skill building and/or training services are provided across the state and through many programs.  Services include:

  • Recovery support including emotional, informational, instrumental, and affiliated support.
  • Education and information resources about the consumer’s mental health and/or substance abuse issues.
  • Guidance about managing and coping with mental health and/or substance abuse issues.
  • Social and emotional support for dealing with mental health and/or substance abuse issues.
  • Assistance in increasing engagement in treatment, developing appropriate coping strategies, and providing aftercare and assertive continuing care.
  • Relapse prevention support and periodic follow-ups designed to provide less intensive services as the consumer progresses in recovery.
  • Medication management (non-prescriber) services include education regarding medications, assistance with compliance, and ongoing symptom monitoring.
  • Parenting skills include spending time with the family either in the home or a home-like setting to teach caregivers critical parenting skills.

Specific skills: 

  • communication
  • interpersonal skills
  • problem solving
  • decision-making
  • self-regulation
  • conflict resolution
  • daily living skills related to:
    • personal care
    • household tasks
    • financial management
    • transportation
    • shopping
    • parenting
    • accessing and connecting to community resources and services (including health care services)

Skill training may be provided individually or in a group setting.  Skill training may be provided by various methods, including but not limited to:

  • modeling
  • monitoring
  • mentoring
  • supervision
  • assistance
  • cuing 

In-Home Recovery Services

In-Home Recovery Services provides mental health supports to individuals and independent-living-skills training offered within their own homes and communities. Support and services are individualized to meet the consumer’s needs and dreams so they can reach their desired independent-living goals. Services are recovery-oriented.

Community Supported Living

Community Supported Living is an individualized, innovative approach to the delivery of comprehensive services, offering supports that fit a person’s unique lifestyle and level of independence.  CSL provides a diverse range of supports and offers individualized scheduling.

Services can include:

  • Money management
  • Meal preparation
  • Household care, maintenance and laundry
  • Shopping for food and other necessities
  • Community involvement
  • Medical care management

 Support Broker

Support Brokers provide supports for adults who are self-directing their long term care services and require additional assistance with planning, securing and directing some part of those services in order to live and maintain an independent life of their choosing.  Support Brokers can assist the individual to be a successful employer by working together on developing employee job recruitment, interviewing, scheduling, creating work policies, reviewing timecards and assistance with on-going employee support.

Services can include

  • Employer related assistance
  • Act as a liaison with professionals
  • Assist with paperwork completion
  • Connect people with community resources
  • Assist to find housing


Crisis Services

Support for Mental Health and Substance-Abuse Challenges

We offer residential and crisis services, available through a county referral, to assist individuals who are experiencing a mental health crisis and who are in need of stability and the skills to live independently in the community.

Meeting the needs of Wisconsin’s counties

To address mental health crisis needs in Wisconsin communities, we own and operate seven Community-Based Residential Facilities (CBRF) in various communities across Wisconsin to serve individuals who are referred by the county of their residence. We build programs and staff them with trained professionals who serve residents and address their specific needs as identified by the county. Our programs are CCS-reimbursable by the state when the primary diagnosis is mental health. In addition, these programs meet all state regulatory licensing requirements.

Depending on the program, our staff members either provide 24/7 staffing or day and evening supervision. Staff members receive training to match the specific types of services the residents require. Services include: medication monitoring, group therapy and independent-living and coping skills. In addition, we train our staff in trauma-informed care with a focus on recovery. Our staff also work to maintain the residents’ medical and mental health and suicide prevention at all residences. However, professionals at our facilities do not provide personal care for residents, so residents need to be fully ambulatory and physically capable to reside in our residential units.

Length of stay at our residential facilities ranges from a two-week crisis program to many years, and the length of stay is customizable to meet the needs of those in our care. Our houses offer home-like environments with a maximum of two people per room, and some residents have private rooms.

Individuals in our residential mental health and crisis programs reside in their home communities to make connections and find local resources – to serve them now and in the future. The goal of the program is for residents to resume their best lives possible while providing the least-restrictive setting possible, always with a recovery focus.