Lutheran Social Services of Wisconsin and Upper Michigan: Opens community-based residential facility in Waukesha as needs increase

Published Oct 15, 2020
By: LSS Staff

CONTACT: Steve Jagler, or, 414.405.8398

LSS Aspen Center offers diverse treatment options for substance abuse

WEST ALLIS, Wis. (Oct. 15, 2020)  – Lutheran Social Services of Wisconsin and Upper Michigan (LSS), in partnership with Waukesha County, opened the LSS Aspen Center, a comprehensive medically-monitored treatment center for women and men from throughout southeastern Wisconsin. The 23,000-square foot community-based residential facility is located at 2000 W. Bluemound Road, Waukesha. LSS Aspen Center will begin accepting referrals immediately.

The 22-bed center offers a wide range of substance use disorder rehabilitation and therapeutic services in two gender-specific wings with the capacity to grow to 34 beds based on need. LSS Aspen Center anticipates serving approximately 125 individuals from Waukesha County and southeastern Wisconsin annually.

“LSS believes healthy communities happen when we eliminate barriers to services and resources for those in need,” said Héctor Colón, President and Chief Executive Officer of LSS. “As we see substance abuse increasing at dramatic rates locally and nationally, now is a critical time to be providing accessible and affordable drug and alcohol treatment offerings to our Waukesha residents.”

The National Institute on Drug Abuse states that COVID-19 presents unique challenges for people with substance use disorders and in recovery. The pandemic has heightened stressors for many individuals and disrupted daily routines and health care services, causing many Americans to turn to substance use. The Wisconsin Department of Health reported that deaths in Wisconsin related to drugs have been increasing over the past decade. Substance misuse and addiction pose significant health, social, public safety and economic problems in Wisconsin.

LSS Aspen Center serves as a residential substance use disorder treatment center for both men and women. Previously, women were referred to locations outside of Waukesha County due to a lack of affordable, high-quality options in the area.

“Many of our female clientele who we work with during their treatment for substance use are responsible for children, household obligations and work commitments,” said John Kettler, Human Services Supervisor for the Waukesha County Department of Health and Human Services. “When you compound those challenges with women who choose to leave their own community to get help in a treatment facility far from home, it is clear why opening the LSS Aspen Center here in Waukesha will be exceptionally helpful.”

LSS Aspen Center provides the needed space and resources for successful treatment such as:

  • Trauma-informed, trauma-responsive treatment
  • Supportive services including housing, employment, family education and counseling, continued education and more based on individual needs. Many of these services are being offered virtually due to COVID-19 precautions.
  • Individual, small and large group counseling spaces
  • Fitness and quiet rooms for physical and psychological needs including an outdoor walking path, seating and recreation area
  • Co-occurring disorders groups and gender-specific support groups

“More than ever, these types of services are needed in our community as our residents face compounding crises and substance use is on the rise,” said Waukesha County Executive Paul Farrow. “While individuals are on their road to recovery, it’s so important to have them close to their support networks and a community they call home. We’re especially glad that LSS Aspen Center provides refuge for women so they can receive treatment in our county.”

LSS Aspen Center is an evolution of the Genesis House in Waukesha, a 12-bed residential treatment facility for men. Individuals currently at the Genesis House will now receive support at the LSS Aspen Center.

Click here to download more images of the LSS Aspen Center.

Photo credit: Lutheran Social Services of Wisconsin and Upper Michigan.

About Lutheran Social Services of Wisconsin and Upper Michigan, Inc.
Lutheran Social Services of Wisconsin and Upper Michigan strives to build healthy communities filled with people using their God-given gifts to serve. For more than 100 years, this has been our goal. At LSS, we value compassion, co-creation, change and courage, instilling these core values in every community and residential program we offer. We believe in the infinite worth of every individual and because of this, we are committed to the growth and empowerment of others. To learn more about how LSS acts compassionately, serves humbly and leads courageously, visit


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