LSS Featured in Forbes
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) was recently featured in Forbes. LSS President & CEO Héctor Colón shared the remarkable story of how LSS overcame a decade of financial losses and high staff turnover.
In the article, Héctor outlines four bold board decisions that drove the organization’s transformation:
- Clarifying roles to empower executives while building a more diverse and engaged board.
- Prioritizing strategy and sector education so board members became thought partners, not passive reviewers.
- Strengthening financial expertise by adding CEOs, CPAs, and financial professionals to guide sustainable growth.
- Instituting annual board evaluations to foster accountability and continuous improvement.
The results speak for themselves: LSS increased cash reserves from $73,000 to $32 million, divested $25 million in underperforming programs, and added $60 million in strategic growth—all while boosting staff morale and confidence in the mission.
“Bold, intentional governance doesn’t just safeguard a mission—it accelerates it,” Colón writes. Discover how Héctor believes strong governance can be a powerful engine for change across any nonprofit: Read the full story on Forbes.